Skills & Competencies for Computer Operator II
Computer Operator II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Computer Operator II
Operates and monitors computer equipment.
JOB RESPONSIBILITIES for Computer Operator II
Uses established procedures to perform routine tasks to maintain required performance standards of computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage.
Computer Operator II SALARY RANGE
BASE 50%
$58,341
TOTAL 50%
$58,980
Job Level
A02
Job Code
IT10000014
Education/Degree
Associate's Degree
Reports To
Supervisor
Computer Operator II Skills and Competencies List
7 general skills or competencies (Job family competencies) for Computer Operator II
1
Job Family Competencies –
Computer Hardware
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Compiles a list of key considerations in choosing computer hardware for our business.
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Level 2 Behaviors
(Light Experience)
Applies technical knowledge to give support to the diagnosis of computer hardware-related issues.
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Level 3 Behaviors
(Moderate Experience)
Deploys new computer hardware and technologies to streamline our business operations.
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Level 4 Behaviors
(Extensive Experience)
Evaluates existing computer systems and recommend necessary upgrades.
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Level 5 Behaviors
(Mastery)
Advocates the use of advanced technologies to automate routine tasks in our organization.
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2
Job Family Competencies –
Computer Troubleshooting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of troubleshooting techniques and methodologies.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and resolving network, connectivity, and server issues.
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Level 3 Behaviors
(Moderate Experience)
Executes corrective action plans to mitigate system performance inefficiencies.
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Level 4 Behaviors
(Extensive Experience)
Adapts to the latest troubleshooting techniques to diagnose complex computer problems.
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Level 5 Behaviors
(Mastery)
Creates processes and protocols for the systems upgrades and troubleshooting.
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3
Computer Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operator II
Proficiency Level - 4
5
Competency for -
Computer Operator II
Proficiency Level - 5
7 soft skills or competencies (core competencies) for Computer Operator II
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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2
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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3
Computer Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operator II
Proficiency Level - 4
5
Competency for -
Computer Operator II
Proficiency Level - 5
Summary of Computer Operator II skills and competencies
There are 0 hard skills for Computer Operator II.
7 general skills for Computer Operator II, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
7 soft skills for Computer Operator II, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator II, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Maintaining Focus.
7 general skills for Computer Operator II, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
7 soft skills for Computer Operator II, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator II, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Maintaining Focus.
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